Travel Masters NWA
It`s Time for a New Adventure!
What is the Cancellation & Payment Policy:
Deposit & Payments-Multi-Day Tours: $50 deposit on tours 2-3 days or less; $100 deposit tours 4-7 days; $200 deposit on tours 8 days or more. Call number below for deposit information on Cruises and International Tours. Day Trips: Full payment due with reservation unless otherwise noted. Balance due can vary by tour and is noted on each tour brochure.
Individual Cancellation & Refunds: Notice of individual cancellations should be made in writing. Individual cancellations are subject to the following penalties:
Multi-Day Tour Cancellations: Cancellations made more than 45 days prior to tour departure are subject to a $25 cancellation fee, plus any expenses incurred by Travel Masters NWA on behalf of the client. Cancellations made forty-five to thirty-one (45-31) days prior to departure will be subject to a 50% cancellation fee plus any expenses incurred by Travel Masters NWA on behalf of the client. NO refunds will be issued on cancellations made thirty to zero (30 – 0) days prior to tour date.
Day Trip Cancellations: Cancellations made more than 30 days prior to tour departure are fully refundable. Cancellations made thirty to fifteen (30-15) days prior to departure will be subject to a 50% cancellation fee, plus any expenses incurred by Travel Masters NWA on behalf of the client. NO refunds will be issued on cancellations made fourteen to zero (14 – 0) days prior to tour date.
Travel Protection: Travel Masters NWA encourages you to consider the purchase of a Travel Protection Plan. Travel Masters NWA offers our customers Travel Protection Plans from Travel Insured International, Inc. The cost is based on the dollar amount of your tour. Benefits only apply when you have purchased this plan within 14 days of the initial tour deposit/full payment of your tour.
Travel Protection Plan Details: If you purchased the Travel Protection Plan you can view details of the coverage you purchased by visiting Travel Masters NWA’s website at: travelmastersnwa.com/travelprotectionplans then click on the Lite or Deluxe (Tours outside of the USA) Coverage Brochure. If you have questions or need to start a claim on your Travel Protection Plan: Please call Frank Scherer, Travel Masters NWA (479) 238-2667 or email: Frank@TravelMastersNWA.com
Responsibility: Travel Masters NWA acts only as your agent in arranging various accommodations and assumes no responsibility or liability in connection with the service of any conveyance. Travel Masters NWA is not responsible for loss or injury in connection with sightseeing, excursions, restaurants, foods or liquids, hotel or motel accommodations, or loss of any personal item or baggage. The airlines, coach companies, or other transportation companies concerned are not to be held responsible for any acts, omissions, or events during the time passengers are not on board. Travel Masters NWA reserves the right to accept, decline, or to retain any person as a member of the tour. Travel Masters NWA reserves the right to make alterations in a tour, should it become necessary, without penalty to the operator and/or cancel any tour prior to departure and shall be responsible for only those refunds of payments paid by said participants. We try to ensure brochure accuracy at the time of printing. However, Travel Masters NWA shall not be held responsible for printing or typographic errors, or errors arising from unforeseen circumstances. Note: In the event a tour is full Singles & Triples may share seat set on motorcoach and other means of transportation with fellow travelers. You are welcome to leave vehicles at our departure locations during the tour. Please be advised that Travel Masters NWA, Siloam Springs Regional Hospital, Arvest Ballpark, and Joplin Regional Airport accept no responsibility for theft, injury or damage to vehicles while parked at the departure locations.